Remote IT

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We will worry about technology - You can focus on your practice.

We’re here to help you take the hassle out of IT with a proactive approach to technology and infrastructure management so you can focus on your practice.

Remote IT Service

Let us provide the support you deserve.

Our Remote IT Managed Services provide you with 24/7 peace of mind, freeing you to concentrate on patient care. We proactively monitor and maintain your server* and workstations**, perform on-going health checks, apply Window updates, protect against viruses, and more. We’ll catch (and fix) the little problems before they become big ones – in many cases before you’re even aware that there’s an issue.

*Server defined as a computer installed with Windows Server 2008, 2012 or 2016.
**Workstation defined as a computer installed with Windows 7, 8 or 10.
DataHealth Remote IT Services
Server Care

We keep tabs on your network activity around the clock, and when a system or function fails, our support team will investigate. Once the problem is identified, we’ll work to fix it — in many cases before you realize there’s an issue.

Remote IT Support and Infrastructure Management Services
Workstation Care

We actively monitor the subscribed workstations. When an issue arises, our support team will investigate. Once the problem is identified, we’ll work to fix it. We also send you a monthly health report.

Remote IT Services for Healthcare Industry
Help Desk

During your office hours, contact our support team via phone or email to answer your technology questions regarding any covered server or workstation. We will provide fast, professional support.

Optional Server & Workstation Health Check

One-time fee based IT environment health check is available for server(s) and workstations. Agents will be installed on selected server(s) and workstations capturing current information on the status of current operating information (i.e. disk space, memory, Windows update status). A troubleshooting report will be provided to you within 24-48 hours after data collection. For an additional fee, DataHEALTH will correct identified issues.

REMOTE IT

Schedule Your Consultation

Thank you for your interest in DataHEALTH’s Remote IT Managed Services. In order to provide you with a quote, we will need to ask you several questions about your practice. Please complete the web form below and click ‘Submit’. When the representative calls, they will need approximately 15 minutes of your time.

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